The AI receptionist built for
medical practices
Answer patient calls around the clock, schedule visits, and route urgent messages — with HIPAA-ready privacy controls.
Patients call when they need care, not when your front desk is free. Dialeva answers every call 24/7, schedules and reschedules appointments, answers routine questions, and escalates anything urgent to your team — reducing hold times and missed appointments.
The problems we solve
How Dialeva helps
Everything your front desk needs, tailored to medical practices.
Appointment scheduling
Books, reschedules, and cancels visits against real-time calendar availability.
Message triage
Captures symptoms and urgency, then routes to the right person or on-call staff.
After-hours answering
Never send patients to voicemail again — Dialeva answers day and night.
Routine questions
Answers hours, location, prep instructions, and policies from your knowledge base.
Reminders
Automated confirmations and reminders reduce costly no-shows.
HIPAA-ready security
Encrypted calls, audit logs, role-based access, and a BAA on request.
Frequently asked questions
How does Dialeva handle urgent or emergency calls?
You define escalation rules by symptom or urgency. Dialeva captures the details and transfers to on-call staff or notifies your team instantly via SMS and email.
Is patient information kept private?
Yes — Dialeva offers HIPAA-ready controls including encryption, audit logging, and access controls, with a Business Associate Agreement available on request.
Can it work alongside our existing phones?
Yes. Forward your existing line to Dialeva for overflow, after-hours, or full-time coverage — no hardware required.
Stop losing calls.
Start growing today.
Let Dialeva answer every call, book appointments, and follow up — 24/7. Your AI receptionist is live in under 5 minutes.